MilaMiAmor
Problem Statement:
The client faced big demanding situations in coping with customer service throughout more than one structure, always growing remarkable social media content material, and generating revenue from Google Ads. These troubles hindered their capability to provide terrific customer service, interact with their target market correctly, and obtain desired advertising and marketing consequences.
Challenges
-
Customer Care:There was difficulty handling client inquiries from TikTok, Amazon, and Walmart among other platforms which eventually resulted in slow feedback and consequently low customer satisfaction. Handling multiple platforms like TikTok, Amazon and Walmart for client inquiries created too much pressure which in turn caused delays in responding leading to decreased customer satisfaction.
-
Social Media Marketing & Optimization:The high-quality engaging content production was challenging often resulting from a lack of ideas, design skills or time. Generating revenue was a problem for this client due to inefficiencies and wasted budget from unsuccessful paid marketing efforts that were exhibited by themselves in Google Ads.
-
JsonProperty Customer Support:Handling client inquiries on multiple platforms like TikTok, Amazon, and Walmart was too much burden, thus leading to late response and decreased customer satisfaction.
Solution
-
Customer Support:We assigned a customer support virtual assistant (VA) specifically for handling inquiries across all platforms. This assisted in making the support process more streamlined as it made it possible to provide prompt and effective feedback thus leading to higher customer satisfaction.
-
Social Media Marketing and Optimization:We made a content calendar for content organization and planning. To guarantee there were always fresh posts the customer engaged in using content creation tools; moreover, the firm recycled its existing materials into new ones. This way they could continue creating good content easily and without much thinking of how best it should look because they had no lack of new ideas or extensive designing skills.
-
Google Ads:We advised the consumer to run focused Google Ads campaigns aimed toward area of interest audiences. This method helped in generating sales through greater centred and powerful paid advertising and marketing efforts.
Results
- Customer Support:
Response time was decreased by way of 50%, ensuring clients obtained timely help. Customer pride ratings accelerated by 35%. The resolution rate advanced by 40%, main to fewer repeat inquiries and higher customer retention.
- Social Media Marketing and Optimization:
Content consistency improved, with everyday posts across all social media structures. Engagement fees (likes, stocks, remarks) improved by way of forty-five %. The use of content material creation gear reduced the time spent on content material creation by 30%. Increased follower matter by 25% within 3 months.
- Google Ads:
The conversion fee advanced by 40% because of greater centered and relevant commercials. Return on Ad Spend (ROAS) elevated by 35%. Cost in keeping with acquisition (CPA) decreased by means of 35%, making the campaigns greater price-effective. Overall revenue from Google Ads improved by 45%.
Your Partners in the Digital Realm
Our expert team combines innovative design with cutting-edge technology to create a seamless online shopping experience, ensuring your tile collections are accessible to a global audience.
